Social Intents

Social Intents is a live chat and AI customer support platform that connects website conversations directly with workplace collaboration tools like Microsoft Teams, Slack, and Zoom. Instead of managing another inbox, support teams can respond to website visitors from the communication platforms they already use every day. The platform also supports AI chatbots that answer common questions, qualify leads, and provide instant assistance before escalating conversations to human agents. Businesses can improve response times, streamline customer communication, and reduce missed inquiries. Social Intents is well suited for customer support, sales, and service teams looking to simplify live chat management.