Triviat

Triviat is an AI customer support and sales platform that provides both text and voice agents across multiple communication channels. Its agents can answer support calls, chats, emails, and social messages while also handling inbound and outbound phone conversations. Triviat supports more than 85 languages and is designed for human-like customer interactions. Its agents can qualify and route leads, respond to customer questions, and manage repetitive communication without requiring staff to handle every conversation manually. A human-in-the-loop option allows employees to take over when a situation becomes too complex for automation. Triviat also emphasizes managed implementation, with its team handling setup and integrations. This makes it useful for businesses seeking an end-to-end conversational AI system rather than a standalone chatbot or voice bot.