Sage

Sage is an AI agent designed for e-commerce businesses that need more than a customer-support chatbot. It can execute actions such as processing returns, issuing refunds, tracking orders, updating systems, and handling other transactional workflows. Sage maintains customer context across channels including websites, Slack, Teams, and WhatsApp, so conversations can continue without starting over. Its persistent memory can retain preferences and previous interactions, while its multimodal capabilities allow it to process images and voice inputs. Businesses can also use Sage for guided selling and intelligent upselling based on customer context. The platform includes a visual workflow builder, session monitoring, model routing, and enterprise controls for organizations that need AI to take real actions inside commerce operations.